Privacy policies

In this Privacy Policy you will find all the information related to the use we make of the personal data that you use to interact with us as a user.

You permanently have this Privacy Policy that you can consult when you deem it appropriate.

Any questions that arise in reading this information do not hesitate to ask us at the email

About us

We are DIM TRAP, S.L with CIF B19547157 and address in GRANADA (GRANADA), ARABIAL, 45 PLANTA 1 LOCAL 75 C.C.NEPTUNO, Spain, owner of the website and responsible for the processing of your personal data, its uses and his protection.

For what purpose do we use your data?

We will request personal data on the web to attend to the queries, suggestions or requests that you make through our contact form.

We will also request personal data through Google-Forms to manage your purchase of reservations and participation in adventure events.

What personal data will we request?

The data that we will request will be:

Contact information: Name, email, telephone

Reservation data and participation in adventure events: Dni, Name and Surname, Address, Email and information on physical situations that may limit or condition participation in the adventure event. These data will be requested through a form in Google-Form.

Remember that all the data that we request as mandatory are the minimum necessary to be able to provide you with the service. If you choose not to provide this information, we may not be able to provide you with the functionality of the form.

Why do we use your data?

The legitimacy for the treatment comes from the fact that we understand that we have your consent to attend to your queries and requests.

We also need your personal data for the execution of the contract for the provision of services that you sign with us when you purchase a reservation to participate in an adventure event.

How long do we keep your data?

Your personal data will be kept for as long as it takes us to satisfactorily address your request, query or request. Upon completion, we will keep them for 30 days, before they are deleted from our records, in case any type of liability could arise.

The data related to your reservation and participation in adventure events will be kept for the period established by tax legislation for the prescription of responsibilities, which is currently 4 years, and compliance with which obliges us.

With whom do we share your data?

We will not share or transfer your personal contact information with third parties except

that there is a legal requirement that obliges us to do so.

In relation to the processing of your personal data through the Google-Form, we recommend that you inform yourself of Google’s privacy policy.

What rights do you have over your personal data?

You have the right to request access to your data that we have about you, to rectify it if it is not true, to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it or that it is no longer necessary. we have legitimacy to do so.

Remember that, in the case of processing your queries or requests, the period in which we will keep your data before its total destruction is very short. However, you also have the right to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it.

You can also file a claim with the data protection control authority, in particular, with the Spanish Agency for Data Protection.

To exercise your rights you must do so to our email, accompanying a copy of your ID or document proving your identity that contains your photo.

Privacy Policy Changes

It is possible that we adapt or modify the information contained in this Privacy Policy when we deem it convenient or incorporate new functionalities in the platform that require it.

In the event that we do so, we will notify you by means of an informative banner on the website itself.

We advise you to periodically review this Privacy Policy.